Platform Licensing Terms

1. Acceptance and scope

These Platform Licensing Terms (“Terms”) govern the enterprise and partner licensing of the grāmatr℠ platform, API endpoints, MCP server infrastructure, and related services (collectively, the “Platform”) operated by gramatr, LLC at gramatr.com.

These Terms apply to enterprise licensees, partner organizations, and any entity accessing the Platform through an API key, platform license, or enterprise agreement (“Licensee”). By accessing the Platform or executing an order under these Terms, Licensee agrees to be bound by them.

These Terms do not govern individual or team SaaS use. If you are an individual user or team accessing grāmatr through app.gramatr.com, your use is governed by the Terms of Service at app.gramatr.com/terms.

A Master Service Agreement (MSA) is available for enterprise licensees on request and may supplement or supersede specific provisions of these Terms where explicitly stated. To obtain an MSA or discuss enterprise licensing terms, contact [email protected].

2. Who we are

grāmatr℠ is operated by gramatr, LLC, a Missouri limited liability company. “We,” “us,” and “our” refer to gramatr, LLC throughout these Terms. “Licensee,” “you,” and “your” refer to the enterprise or partner organization accepting these Terms.

3. The platform

grāmatr is a context engineering platform that maintains a persistent knowledge graph, pre-classifies requests across seven dimensions, and learns from interactions to improve the intelligence delivered to AI tools. The Platform connects to AI tools via the Model Context Protocol (MCP) and REST API, and is accessible to enterprise licensees through API keys and platform licenses issued under an enterprise agreement.

The Platform is in active development. Features, capabilities, and availability are subject to change. Nothing in these Terms or on this website constitutes a guarantee of specific functionality, performance, or availability beyond what is expressly stated in an applicable enterprise agreement or order form.

4. Platform access and API credentials

Access to the Platform is granted to Licensee through API keys, platform license credentials, or other access tokens issued under an enterprise agreement or order form. Licensee is responsible for:

• Maintaining the confidentiality of all API keys, credentials, and access tokens issued to Licensee or its authorized users
• All activity that occurs under Licensee’s API keys and credentials
• Ensuring that access is restricted to authorized personnel and systems
• Notifying us immediately at [email protected] if Licensee suspects unauthorized access or credential compromise

5. Licensee data

Licensee owns its data. All content submitted to the Platform by Licensee — including knowledge graph entities, observations, decisions, behavioral rules, and any other information provided — remains Licensee’s property. We do not claim ownership of Licensee data.

License to operate. By using the Platform, Licensee grants gramatr, LLC a limited, non-exclusive license to process, store, index, embed, classify, and retrieve Licensee data for the purpose of providing and improving the grāmatr service as described in these Terms and any applicable enterprise agreement.

Enterprise data isolation. Enterprise licensee data is isolated by row-level security at the database level. Licensee data does not influence other organizations’ experiences and does not propagate beyond Licensee’s enterprise environment without explicit written authorization.

Derived intelligence is our IP. Classification models, pattern weights, routing improvements, and fine-tuned model parameters derived from aggregated interactions — including Licensee interactions — are the intellectual property of gramatr, LLC. Enterprise licensees are opted out of model training by default — enterprise interaction data never contributes to model training unless explicitly enabled in writing by Licensee’s designated enterprise administrator.

Export. Licensee may export its data at any time during the license term. Upon license expiration or termination, a full data export is provided to Licensee within the timeframe specified in the applicable enterprise agreement.

Deletion. Licensee may request deletion of its data at any time. Upon license termination, all raw data — knowledge graph entities, observations, classification records, learning signals, and session metadata — is permanently deleted from grāmatr systems within the timeframe specified in the applicable enterprise agreement or, where no enterprise agreement is in place, within 30 days of a written deletion request. A certificate of deletion is available upon request.

6. How the platform learns

grāmatr improves through a feedback loop in which interactions generate classification signals, pattern data, and learning corrections. For enterprise licensees:

• Isolated by default. Licensee intelligence is isolated by row-level security. Licensee learning data does not influence other organizations.
• Enterprise governance. Enterprise plans include a five-level governance hierarchy (system, enterprise, team, user, project) with full administrative controls. Nothing propagates outside the enterprise environment without explicit administrator authorization.
• Opted out of model training by default. Enterprise interaction data does not contribute to grāmatr’s model training unless Licensee’s enterprise administrator explicitly enables this in writing.

We may use aggregated, de-identified usage patterns — such as classification accuracy rates, latency distributions, and feature adoption metrics — to improve the Platform generally. This aggregated data cannot be used to identify Licensee or reconstruct individual Licensee data.

7. AI outputs

grāmatr enhances AI tools by providing context, classification, and routing. AI-generated outputs are produced by third-party AI models (including Claude, ChatGPT, Gemini, and others) informed by grāmatr’s intelligence layer.

• Ownership. Licensee owns outputs generated through its use of grāmatr-enhanced AI tools, subject to the terms of the underlying AI provider.
• No guarantee of accuracy. AI outputs may contain errors, inaccuracies, or biases. grāmatr’s intelligence layer improves the relevance and quality of context provided to AI models but does not guarantee the accuracy, completeness, or fitness of any AI output for any purpose.
• Licensee responsibility. Licensee is responsible for reviewing, validating, and determining how to use AI outputs. AI outputs must not be relied upon for critical decisions without independent verification.

8. Third-party AI providers

grāmatr routes intelligence to AI tools connected by Licensee. When the Platform is used with a third-party AI tool, interactions with that tool are also governed by that provider’s terms of service and privacy policy. gramatr, LLC is not responsible for how third-party AI providers process data once it leaves the grāmatr Platform.

Licensee is responsible for ensuring its use of grāmatr with third-party tools complies with those providers’ terms, including any applicable enterprise or API agreements with those providers.

9. Acceptable use

Licensee agrees not to:

• Use the Platform to violate any applicable law or the rights of others
• Attempt to access another organization’s data, knowledge graph, or intelligence
• Reverse-engineer, decompile, or disassemble the Platform or its classification models
• Use the Platform to develop a competing product or service
• Scrape, mirror, or systematically extract content from the website except as explicitly permitted (public /llms.txt and /llms-full.txt are intentionally provided for AI and crawler consumption)
• Attempt to probe, scan, or test the vulnerability of the Platform or circumvent any security or authentication measure
• Interfere with or disrupt the Platform, its servers, or connected networks
• Submit false, misleading, or impersonating information

Security researchers acting in good faith: see the Security page for our disclosure contact.

10. Intellectual property

The grāmatr℠ name, logo, wordmark, website design, written content, patent-pending classification and routing architecture, and all underlying technology are the property of gramatr, LLC and are protected by U.S. and international intellectual property laws. grāmatr℠ is a service mark of gramatr, LLC. The grāmatr system is patent pending.

Nothing in these Terms grants Licensee any license to any trademark, copyright, patent, or other intellectual property right of gramatr, LLC, except the limited right to use the Platform as described in these Terms and any applicable enterprise agreement.

11. Platform licensing and fees

Access to the Platform is governed by the license terms, fees, and payment schedule set forth in the applicable enterprise agreement or order form. Where no enterprise agreement is in effect, licensing terms, fees, and invoicing schedules are agreed in writing prior to Platform access being granted. gramatr, LLC reserves the right to update Platform pricing with reasonable advance written notice to Licensee.

12. Disclaimer

The Platform and website are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability. gramatr, LLC does not warrant that the Platform will be uninterrupted, secure, or error-free, or that AI outputs will be accurate or complete.

13. Limitation of liability

To the fullest extent permitted by law, gramatr, LLC and its officers, members, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with Licensee’s use of the Platform — even if advised of the possibility of such damages. Our total aggregate liability for any claim arising from these Terms or Licensee’s use of the Platform is limited to the fees paid by Licensee to gramatr, LLC in the twelve months preceding the claim, or one hundred U.S. dollars (US $100), whichever is greater, unless a higher cap is expressly agreed in an enterprise agreement.

14. Indemnification

Licensee agrees to indemnify and hold harmless gramatr, LLC from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from Licensee’s violation of these Terms, Licensee’s misuse of the Platform, or Licensee’s use of AI outputs generated through the Platform.

15. Governing law and venue

These Terms are governed by the laws of the State of Missouri, without regard to conflict of laws principles. Any dispute arising out of or relating to these Terms or the Platform will be resolved exclusively in the state or federal courts located in Missouri, and Licensee consents to the personal jurisdiction of those courts.

Enterprise agreements may specify an alternative governing law and jurisdiction as negotiated between the parties. Where an executed enterprise agreement specifies governing law, that agreement’s terms control. For enterprise-specific governing law inquiries, contact [email protected].

Note: governing law and jurisdiction for enterprise agreements are confirmed per negotiated terms — contact [email protected] to discuss.

16. Enterprise Master Service Agreement

Enterprise licensees may execute a Master Service Agreement (MSA) that supplements or supersedes specific provisions of these Terms. The MSA may include negotiated terms for data processing agreements, service levels, indemnification caps, governing law, audit rights, and other enterprise-specific provisions.

Enterprise MSA is available on request — contact [email protected].

17. Changes

We may update these Terms as grāmatr evolves. When we do, we will update the “Last updated” date above. For material changes, we will provide written notice to Licensee. Continued use of the Platform after changes constitutes acceptance of the updated Terms. If Licensee does not agree with updated Terms, Licensee may terminate its license and request data deletion per Section 5.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Contact

Legal questions, enterprise licensing inquiries, MSA requests, and notices: [email protected]

gramatr, LLC · 167 Lamp & Lantern Village, Suite 253, Chesterfield, MO 63017

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